Key Responsibilities; • I provide information regarding admissions and assist applicants with the admission process. • I review applications to ensure that all the required documents have been submitted. • I answer questions, address complaints and process applications. • I screen applications for admission to determine which applicant should be admitted

• I completed Market Intelligence Reports weekly, and ensured that this information is communicated to the Project Coordinator to enable the company to keep abreast of competitors’ activities. • I planned, organized, controlled and evaluated IT and electronic data operations. • I managed IT issues, trained and coached merchandisers, communicated job expectations and appraised their performances. • I collected, analyzed and presented all reports in graphical form using Power BI.

Key Responsibilities; • I kept a safe, happy and positive dormitory atmosphere for the residents. • I held regular meetings with residents and managed students’ behavior. • I presented monthly reports on dormitory activities to the dormitory supervisor. • I monitored vacuums and cleaning supplies, so that they were returned to common closets for use by all residents. • I enforced visiting hours.

• I promoted the company's products and services and set goals for market growth. • I undertook marketing audits to monitor sales performance. • I organized monthly review meetings with field staff and management to communicate expectations for the next month and also gather feedback from clients. • I identified new potential markets and maintained relationships among the existing markets for the company and its products. • I studied all changes and evaluated the company’s products periodically so that necessary modifications and alterations could be made. • I educated the clients regarding the bank account packages and helped resolve the grievances of the clients.

Research focus in service engineering and management