Assisting guests for their request and concern with high level of satisfaction overseas.

Responsible for supervising L2's and escalations team. Reporting progress to managers and directors for cases closed/pending/open and coordinating with different departments for case progress and action plans.

Responsible for resolving all types of escalations including any types of complaints from different channels.

We assist customers query and request with satisfaction.

We contact and assist prospected and eligible client to apply for a loan overseas using universal English language.

Bachelor of science in Office Administration is a four-year degree program designed to provide students with knowledge and skills in business and office management needed in various workplaces such as general business, legal, or medical offices