• Responsible to foresee the movement of goods between the exporting country and other countries. • Assigned to manage the import coming to the home country (China) as well as exporting of goods going out of the country along with the general duties at the office. • Responsible to keep in touch with freight forwarders, professionals from logistics companies, retailer units and manufacturers • To ensure that the employees comply with the rules and regulations between both import and exporting countries • Responsible for the penalties that may occur if the rules and regulations are violated by the employees. • Implement a Plan for the whole Team • Manage to handle any delays that may occur during the export and import process which also be controlled. • Monitor the arrangements that the employees make for forwarding the freight at the desired time in a cost-effective way • Responsible for any delays in the shipment must need to be notified to the customer by assigned employees in the organization • Check whether there are opportunities for lowering the cost of the freight forwarding and shipment charges. issues related to time zone delays • Keeping good relationships with the government agencies, clients and vendors • Manage to arrange meetings with the clients regularly for keeping the good relationships • Responsible for the renewing contracts with the clients and vendors that depends a lot on the relationship status being kept with them.

• Input new orders in the tracking list or database • Tracking orders according to new specs, adjustments on measurement and input comments if necessary • Coordinate with Operation Team to gather all the Original and PP samples to track new changes with orders that must be closely monitored with the supplier and of the manufacturer or from our own factory • Arrange schedule with the Fit Out Model and in coordination with the Operation Team • Maintains the work structure by updating job requirements and job descriptions for all positions. • Maintains organization staff by coordinating with the Recruitment Manager in recruiting, testing, and interviewing program. • Prepares employees for assignments by establishing and conducting orientation and training programs. • Coordinates with Payroll Officer to maintain a pay plan by scheduling and conducting job evaluations; preparing pay budgets • Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records. • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. • Completes human resource operational requirements by scheduling and assigning employees; following up on work results. • Maintains human resource staff by recruiting, selecting, orienting, and training employees. • Contributes to team effort by accomplishing related results as needed. • Assist VPs with administrative job • Pick up and accommodation arrangement for VPs, Expat Staff from Head Office(Dubai) • Coordinate with GRO for visa processing • Provides weekly Operation Dashboard Reports to VPs and the General Manager. Remind all managers of tasks and project set forth in each of their Department. • Monitors Weekly Task Report of all 11 Departments to ensure productivity, accomplished tasks and results • Reports to the General Manager and VPs regarding red flags of the Admin Office and Operations for immediate actions

• Responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by an individual’s provider. • Responsible for entering data in an accurate manner, as it is his job to update patient benefit information in the organization’s insurance system and verify that existing information is accurate. • Requires to spend extensive amounts of time on the phone with insurance companies. • Serves as a valuable resource to patients, providing them with pertinent information regarding their coverage. • She works with patients to explain coverage amounts provided by their insurance policy, so they can understand why some procedures may be covered, while others are not. • Helps patients arrange payment for services that are not covered by their insurance companies, discussing different financing options to fit their budgets. • She must also be willing to perform light administrative duties as needed.

• Will do one on one coaching with agents on a specific behavior that affects the metrics. • Will do the Data Driven Desicion Making and Metrics Math Analysis • Conduct Team Huddle for possible upskill training, communications and updates • Identify the Goal Metric and Current Situation • Begin Root Cause Analysis • Implement a Plan for the whole Team • Addresses other Root Cause if necessary • Participate on StrategicAlignment Meeting • Update Scorecard and Huddle Board • Create, prepare and implement Monthly Goal Settings • Delivers on a timely manner of metric as per Client Standard • Adhere and implement Company's Policy and Code of Conduct

under the College of Commerce