/Other/Current/

Apoorva

Very Capable Business Manager
24 years oldOtherCome from India Living in United Kingdom - Nottingham
Language: Hindi, English
Mandarin: a little

Results-oriented professional with a strong interest in IT and excellent English written and oral skills. Fast learner and effective communicator with the ability to represent Microsoft and provide support services for Microsoft Office 365.

Microsoft Office 365 Support Representative
Reliance IT Solutions
Jun 2021 - Jul 2022(a year)

Provided support to Microsoft Office 365 customers. Documented incidents, reported customer suggestions, and technical issues to the appropriate channels. Collaborated with internal teams and communicated with Microsoft Cloud customers.

University of Nottingham
, Msc. Operations & Supply Chain Mangement
Sep 2022 - Sep 2023(a year)

Completed my master's degree with merit.

Symbiosis Skills & Professional University
, BBA-Logistics &Supply Chain Management
Aug 2018 - Jul 2021(3 years)

GPA 9.2

Microsoft Office 365SuppCustomer ServiceIncident DocumentationTechnical Issue ResolutioEffective CommunicationFast Learning