Job Responsibilities

Collaborate with Sales to provide technical support for customers. Respond to customer inquiries and resolve Silicon substrate issues. Customer specification review and technical communication on client-side product applications, product characteristics and requirements. Sample tracking management and feedback (tracking the usage of samples on the client-side, understanding product yield information). Customer information collection and analysis, sample abnormal feedback handling (timely handling of sample problems on the client-side and understanding customer feedback). Responsible for preparing for the weekly meeting and other urgent or temporary tasks.

Job Requirements

Collaborate with Sales to provide technical support for customers. Respond to customer inquiries and resolve Silicon substrate issues. Customer specification review and technical communication on client-side product applications, product characteristics and requirements. Sample tracking management and feedback (tracking the usage of samples on the client-side, understanding product yield information). Customer information collection and analysis, sample abnormal feedback handling (timely handling of sample problems on the client-side and understanding customer feedback). Responsible for preparing for the weekly meeting and other urgent or temporary tasks.

Required Languages

English