Job Responsibilities
Drive profitable revenue growth for assigned customers through technical sales strategies Develop and expand long-term customer relationships to support new projects and ensure customer satisfaction Engage in consultative selling with technically-oriented customers and utilize technical expertise to address customer needs Manage customer projects using CRM (Salesforce) and provide technical insights during sales discussions Demonstrate technical expertise and provide insights to customers on product features and technical capabilities, identifying customized solutions for technical requirements Negotiate pricing agreements Develop and achieve sales forecast targets with a technical understanding of the products Provide first-level technical and quality support for customers in collaboration with FAE locally Communicate promotion strategies internally through the use of sales tools Collaborate with all functional groups at all levels (FAE, Marketing, QA, etc.) to address critical product and customer issues Work closely with customers to understand their use cases and requirements, and collaborate with internal R&D and marketing teams to enhance future product development
Job Requirements
University graduate or equivalent knowledge and experience (Electrical Engineering background) 15 years or more of technical sales experience supporting or working with Samsung, with a strong relationship with procurement team leaders and R&D team leaders Demonstrated deep understanding of technical details including touch IC, fingerprint technology, Smart PA, HW/FW tuning, and algorithm updates Adaptable sales strategies tailored to customer requirements and engineering progress to target flagship models with an EE background and technical understanding of the products Strong and proven sales track record with a background in value selling Good technical background with an understanding of key technical knowledge Good business sense and general understanding of sales, marketing, and marketing communications Proven strategic selling skills Ability to understand and translate customer requirements Collaborative work with Global teams – Quality, FAE, Supply Chain, Marketing Self-standing capability in winning new business with technical background/experiences Liaison capability with internal teams (BU, quality, operation) and customers (R&D, procurement) Leadership capability to lead/orchestrate FAEs and QE Strong self-assurance, confidence, enthusiasm, energy, proactive, self-motivated, teamwork skills Proficient in English for written and oral communications
Required Languages
English
Job Details
Position type
Sales director
Experience
More than 10 years