Job Responsibilities
1. Responsible for installing and maintaining equipment produced by the company; conduct regular inspections and maintenance work; 2. Responsible for the installation acceptance and on-site operation training of new equipment; 3. Understand customer feedback dynamics, follow up on the usage status of customer equipment, timely address customer service needs, and report them; 4. Responsible for on-site service work for major projects and strategic projects produced by the company.
Job Requirements
1. Professional Skills: CET-4 or above in English; familiar with the use and maintenance skills of company equipment products; 2. Work Experience: At least 1 year of relevant experience; 3. Knowledge: Understand company product knowledge; familiar with after-sales maintenance skills of company products; 4. Skills: Proficient in English listening, speaking, reading, and writing; good communication skills; strong customer service awareness and service skills; high work efficiency, attention to detail, patience, and strong sense of responsibility; 5. Personal Qualities: (1) Cheerful personality, patient, and able to handle work pressure; (2) Strong sense of responsibility and team spirit; (3) Good coordination and communication skills.
Required Languages
Spanish, Portuguese, English
Job Details
Position type
Operation/technical support
Experience
Less than one year