Shanghai Xiniu Information Technology Co.,Ltd Logo
Shanghai Xiniu Information Technology Co.,Ltd Logo
Russian Customer Specialst/Manager
Full-time20K - 25K RMB per monthGuangzhou
Shanghai Xiniu Information Technology Co.,Ltd
Refresh at 14 days ago 166 views

Job Responsibilities

Translation: able to communicate well with Russian customers; Handle quality issues such as customer complaints and formulate standardized procedures for complaint handling; Maintain good relationship and interaction with customers, conduct periodic follow-up care, increase customer loyalty, and improve customer satisfaction; Summarize customer follow-up data, analyze and report; Complete other tasks assigned by the superior leaders.

Job Requirements

Education: Bachelor degree or above; Able to work under certain pressure and communicate well with customers; Good mandarin speaking; Proficient in the use of office software and computer applications.

Required Languages

Russian, Mandarin

Job Details

Position type

Customer service

Experience

Unlimited experience

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