Microsoft Office 365 Support Services
Shanghai Wicresoft Co., Ltd.
Refresh at 25 days ago 6923 views

Job Responsibilities

- Represent Microsoft and communicate with Microsoft Cloud customers in APGC region. - Manage relationships with multiple customers, partners and collaborate with MS people -Document incidents, report customer suggestions and technical issues to Microsoft - Resolve technical problems encountered by Microsoft Office 365 customers.

Job Requirements

- Good English written and oral skills - Interest in IT - Fast learning (Technical skills are NOT required, will be obtained during the trainings) _______________________________________________________________________________________ Work schedule: Office work From Monday to Friday9am - 6pm with one hour of lunch break. _______________________________________________________________________________________ - WORK VISA - Competitive financial compensation + bonus program - Accommodation in Shanghai - Food (breakfast, lunch, dinner, coffee, tea) - Transportation to the office and back - Partial compensation of tickets to Shanghai and quarantine (in case of coming from abroad) - Health insurance - Continuous training of hard and soft skills - Free English and Chinese courses in the office - Motivated and highly professional team to work with - Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities) - Corporate events

Required Languages


Job Details

Position type

Customer service


1~3 years

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