Trust and Safety Manager (Singapore)
Full-timeNegotiableSingapore - Singapore
HiredChina
Refresh at 7 months ago 630 views

Job Responsibilities

1.Oversees crisis management (online/offline crimes and abuse), international compliance management for lawenforcement requests and privacy regulations (GDPR and company policy), identity verification (KYC), credit cardfraud/chargebacks (stripe and PayPal), defect management and automation including machine learning 2. Develops concepts for sophisticated fraud detection features and abuse fighting systems 3. Owns critica satety policies and procedures within the socia media platform and is responsible for the regulaireview of those policies, based on industry trends, as well as the day to day enforcement 4. Acts as the final escalation point when it comes to complex Trust and Safety scenarios and is highly regarded bythe executive eadership team members as someone to turn to for advice

Job Requirements

1.Oversees crisis management (online/offline crimes and abuse), international compliance management for lawenforcement requests and privacy regulations (GDPR and company policy), identity verification (KYC), credit cardfraud/chargebacks (stripe and PayPal), defect management and automation including machine learning 2. Develops concepts for sophisticated fraud detection features and abuse fighting systems 3. Owns critica satety policies and procedures within the socia media platform and is responsible for the regulaireview of those policies, based on industry trends, as well as the day to day enforcement 4. Acts as the final escalation point when it comes to complex Trust and Safety scenarios and is highly regarded bythe executive eadership team members as someone to turn to for advice

Required Languages

Mandarin, English

Job Details

Position type

Risk control

Experience

Unlimited experience

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