Responsible for chasing outstanding invoices from customers of our clients. Assists customers experiencing repayment difficulties, chase up late payments and arrange with the customer the best way forward to repay the debt. Manages an AR portfolio. Responsible for achieving cash collection and ageing targets. Escalates disputes and protracted nonpayment situations in accordance with engagement policies. Identifies frequently recurring situations at customer level, escalates such situations and suggests remedial actions . Builds and maintains strong relationships with external customers.
College or bachelor degree; Fluent in Thai; Good written and reading skills in English; 4-6 years of relevant experience, such as customer service, call center and collection； Experience with ERP systems is preferred; Strong sense of customer service.