SYSTEMATIC Business Solution Co., Ltd • Led end-to-end project management, ensuring successful delivery within scope, budget, and timeline. • Collaborated with stakeholders to define project objectives, scope, and requirements aligned with business goals. • Conducted thorough vendor selection processes, evaluating potential partners based on expertise and fit with organizational needs. • Developed and executed comprehensive project plans, including resource allocation, scheduling, risk management, and quality assurance. • Oversaw all aspects of the implementation process, coordinating activities across multiple locations and international teams. • Provided guidance and support to project team members, fostering collaboration and accountability throughout the project lifecycle. • Monitored project progress and performance, proactively identifying and addressing issues to ensure timely resolution and mitigate risks. • Facilitated effective communication and stakeholder engagement, providing regular updates, reports, and presentations. • Managed post-go-live activities, including system optimization, user training, and ongoing support to ensure a smooth transition and user adoption. • Drove continuous improvement initiatives, leveraging strategic planning and best practices to enhance future project delivery and organizational effectiveness.

Performed in 2 positions as Project Coordinator and Quality Assurance involved in different sectors monitoring each project's progress and creating project status reports for project managers of Myanmar Country with Huawei Global HQ. • Owned the Quality Management function, overseeing end-to-end responsibility to fulfil requirements in the network assurance work plan and ensure service delivery quality and reporting. • Played a pivotal role in transformation and project quality management, implementing knowledge management strategies. • Developed process frameworks, templates, checklists, and document management systems to streamline operations. • Managed program communication and reporting, working closely with cross-functional teams and collaborating with stakeholders to achieve program objectives. • Assisted PMO leader/Director in implementing Huawei's IT projects-related quality framework, policies, and procedures as per compliance and company processes. • Liaised with Huawei HQ Quality Assurance division (Global/Regional/Rep office) to develop quality management systems and reports for IT operations/projects. • Developed reporting dashboards and reports, providing timely updates to stakeholders. • Implemented improvement activities based on audits, learnings, and industry best practices. • Assisted in defining, improving, and updating project management processes, standards, and governance. • Contributed to Quality control and coordinated activities in support of quality objectives. • Continual improvement process on global and local best practices relevant to qualified matrics

• Contributed to achieving target revenue, profit, and market retention targets for Roaming & Carrier services. • Conducted strategic planning and analyses of changes in carrier rates, negotiating preferred deals with existing partners, and updating agreements. • Managed partner/client relationships, explored new business opportunities, and resolved technical issues/grievances. • Negotiated rates (e.g., interconnection, IP Transit) with carrier partners and performed traffic management for carrier services. • Initiated and leveraged relationships to negotiate agreements on bilateral wholesale & hubbing voice services. • Ensured adherence to pricing processes and monitored inbound traffic to address any gaps against targets. • Sold termination, international inbound, and other wholesale services to international carriers and operators. • Prepared business plans aligned with organizational strategy and tracked performance against strategic initiatives. • Conducted financial analyses, prepared product costing and pricing reports, and forecasted revenue for Roaming & Carrier services. • Analyzed industry trends, customer behaviour, and technology advancements to develop strategies for product development/enhancement. • Identified potential carrier/roaming partners, negotiated rates, and prepared draft agreements. • Managed SIM card and route management to optimize carrier services/roaming services. • Coordinated with legal, finance, and procurement departments to secure approvals for product offerings. • Facilitated employee training and engagement surveys, sharing knowledge of the telecom industry and business trends.

• Presented, promoted, and sold products/services to existing and prospective customers, utilizing solid arguments to demonstrate value. • Conducted cost-benefit and needs analysis to identify and meet customer needs effectively. • Established, developed, and maintained positive business and customer relationships to foster loyalty and repeat business. • Reached out to customer leads through cold calling to generate new business opportunities. • Expedited the resolution of customer problems and complaints to maximize satisfaction and retain customers. • Achieved agreed-upon sales targets and outcomes within schedule, consistently exceeding quotas. • Analyzed territory/market potential, tracked sales, and provided status reports to management. • Supplied management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

• Prepared and delivered lecture guides to undergraduate or graduate students on topics such as business strategy, Principles of Marketing, leadership, critical review, research development, and Thesis Paper. • Evaluate and grade students' class work, assignments, and papers. • Initiate, facilitate, and moderate discussions with individual students.

with Merit

With Pass