2018 hired by VNG and worked as social media team coordinator. - Handle multiple big projects such as Rules of Survival, Valorant Community, Teamfight Tactics Community, and Revelation: Infinite Journey. - Localize content and in-game content for Indonesian players - Plan social media content and supervise the content creator team. - Adapt social media trends with our assets and create powerful content. - Increase social media engagement by 5-10% (on average) organically. - Help marketing teams to prepare social media posts, and create an online event to support the main event. - Create and develop registration data, collect data from players, cooperate with EO, and check the requirements for offline and online events. - Manage community on social media and discord

- Serve the customer and help to solve their issues. - Satisfaction rate above 95% per week - Qualification assessment above 95% per week - Work on various products and projects from HoYoverse (Genshin Impact and HoYolab).

I worked and studied at the same time to support my family and my education.