-Creation of monthly, weekly and quarterly business plans. -Conduct competitor analysis and market share research -Identifying new strategies together with teams -Customer use of Cloud Solutions and Managed Services Providing support at every technical or procedural need that may occur during the managing the escalation process on behalf of the customer within the company, churn blocker activities, helping customers identify risks to achieving business objectives . -Creating cross-sale opportunities by analyzing the customer -To report and analyze feedback from customers. -To support customers at every technical or procedural need that may occur during its use. -To determine the growth/new service potentials in Azure consumption, Cloud Solutions and Managed Services by analyzing the current processes and needs of the customers, and to follow these issues with the relevant internal units. -To transfer and follow up customer demands and requests to the relevant teams of the company in the most accurate way to ensure. - In addition to these responsibilities, marketing activities in Cloud Solutions teams (webinar, event, web page update, social media communication and etc..) management, coordination and making the report-

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