Freelance Software Engineer, providing technical expertise on a variety of development projects. Developed and implemented ETL processes for a US-based healthcare information solution provider, DocEnable. Project was completed ahead of schedule and under budget. Built Mandarin flashcard app, enabling students to learn Chinese characters, pinyin, pronunciation, meaning and stroke order. Oversee the transition of IT responsibilities for AlphaCare (Magellan Health), providing guidance to former colleagues on project statuses, next steps, operational issues, and assisted with on-going development.

Delivered technology support for the successful launch of 4 health insurance products within a 5 month period. Support during the start-up phase included the setting up of AWS, development of custom ETL processes, execution of 3rd party software and the purchase, configuration and installation of network and desktop hardware. Created and implemented cloud applications for AlphaCare, enabling field staff to spend more time with patients and less time on administration. Forged the development of a data warehouse that enabled actuaries and accountants to rapidly project future costs based on patient utilization, membership roster and claim cost rates. Designed dashboards, summaries, detail and reconciliation reports, maps and charts for management and staff of the Finance, Marketing, Claims, Enrollment and Provider Network departments; built utilizing SSRS, Crystal Reports and HTML/CSS/PHP/JavaScript/jQuery.

Involved in setting up all ETL processes and 3rd party applications for a new start-up, ensuring readiness for the first client implementation. Led the development of a browser-based financial modeler, significantly reducing the amount of time taken to produce savings proposals based on customer membership rosters and claim data. Developed an application allowing Customer Service Representatives to update information from four different systems within a single browser window; built using jQuery, Google APIs, MS-SQL and MySQL databases along with a myriad of other tools. Directed the development of an application that automatically calculates commission payments, improving tasks which previously took days into a process that now takes minutes. Recruited, trained, and mentored a team of developers, experienced programmers, recent college graduates, and interns.

Managed a team of developers working on multiple projects and supporting multiple business areas. Redesigned the MS-SQL data warehouse to improve performance and accuracy, allowing the actuaries to deliver vital up-to-date information to customers and stakeholders Built a browser-based task assignment system to keep key business stakeholders informed of IT request statuses. Created utilizing jQuery and PHP with a MySQL back-end.

Scottish Higher National Diploma in Computer Data Processing