I am a hardworking and motivated Business Analyst who has acquired extensive knowledge in the field through the study of a Business and Management at Master Degree level and previous work experience in establishing business requirements, performing gap analysis, designing business processes and implementing system improvements to increase productivity and reduce cost. Additionally, I have strengthened my skills in the work environment with great experience involving a multitude of analytical tasks. Moreover, I have contributed immensely to improving the company by successfully managing projects resulting to increase performance and productivity.