A dynamic and results-oriented professional with an extensive background in sales, foreign trade, and customer service operations. Over 1 year as a Sales Executive, consistently exceeding quotas and building strong customer relationships. 2 years and 5 months as a foreign trade salesman, demonstrating exceptional market research skills, lead generation, achieving sales targets, and providing excellent customer service in diverse cultural environments. Additionally, 3 years and 4 months as a Customer Service Representative, delivering exceptional service and efficiently resolving customer issues. Skilled in communication, problem-solving, teamwork, and adapting to new challenges, with a commitment to business objectives and customer satisfaction.
1. Responding to customer inquiries and concerns promptly and professionally. 2. Providing product or service support and guidance to customers. 3. Handling customer complaints with empathy and finding suitable solutions. 4. Processing orders, tracking shipments, and managing returns or exchanges. 5. Documenting and updating customer records in the CRM (Customer Relationship Manager) system for future reference.
1. Conducted market research to identify potential customers, market trends, and competitors in the target foreign market. 2. Generated leads and prospected potential customers through various sources like online research, trade shows, referrals, and networking. 3. Developed and maintained relationships with potential and existing customers, understood their needs, and proposed suitable solutions. 4. Presented and demonstrated products or services effectively to create interest and address customer inquiries. 5. Negotiated sales terms, pricing, discounts, and contractual agreements with customers. 6. Prepared and submitted sales reports, forecasts, and maintained accurate customer records. 7. Provided exceptional customer service and support throughout the sales process. 8. Communicated effectively with customers and colleagues from diverse cultural backgrounds. 9. Traveled to the foreign market for business meetings, trade shows, and customer visits. 10. Achieved sales targets and objectives set by the company.
1. Provide guidance and assist buyers in purchasing property for the right price under the best terms. 2. Arrange meetings between buyers and sellers when details of transactions need to be negotiated 3. Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals. 4. Prepare documents such as representation contracts, purchase agreements. 5. Keeping record of payments paid by clients. 6. Record keeping of raw materials (used/left) in construction and also have consideration on increasing and decreasing prices of that.
A Master's in Environmental Economics provides a comprehensive understanding of the intersection between economics and environmental sustainability. The program equips students with the knowledge and skills to analyze and develop strategies for addressing
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