Ling Mian Chee Personal particulars Date of birth : 29 July 1981 Nationality : Malaysian Gender : Male Possess own transport : Yes Availability : Immediately after notice period of 1 month Contact number : 13500005140 Resume Summary Current Position : Sales Senior Manager Current Specialization : Automation / Sales & Operation Highest Education : Diploma in Computing Years of Experiences : 8 Years Employment History 1. Jia Chuan automation (2013 January – Present) Position Title : Sales Senior Manager Specialization : Manufacturing/ Production Operation Role : Sales Industry : Automation/ Sales Work Description • Sales commit and searching for new potential customer thru connection • Dealing with customer on all detail of contract before signing • Quotation, sample for potential order • Order Management from material purchasing to finish goods before deadline • Customer service to make customer feedback or complain solve in the first place • Be responsible for maintaining excellent customer relationship Achievement • Sales increase from 5 mil RMB per year to 20 mil per year 2. Flextronics Shen Zhen (2009 January – 2012 March) Position Title : Program Manager Specialization : Manufacturing/ Production Operation Role : Project management Industry : Manufacturing/ Production Work Description • Manage $ 16 million yearly revenue for 2 customers: AudioCodes Israel and McAfee. • Revenue commit of the business unit to the site level • Responsible for the project profit or loss and ITO • Manage the coordination of product life cycle activities with P&L and customer satisfaction • Initial, responsible & driving for the internal cost down though material cost reduction, operation cost down efficiency though Kaizen to achieve good operation profit. Lead for the Kaizen for 2 projects. • Responsible for the Quarterly Business Review with customer • Be responsible for maintaining excellent customer relationship • Team culture & team spirit creator • To lead CFT team approximate 50 staff level & above under the project • Oversee the project activities ensuring completion of all commitments made relative to product development timelines, delivery, quality and the required business metrics • Quotation, pilot built for potential new product. Lead & manage project transfer Achievement • Manage on the high mix low volume project for Audiocodes (450++ Models) under Customize to Order business model (CTO) • 2.5 times up of the revenue for the revenue for the Audiocodes business by adding the complex business model & technology of the product • Good record of customer satisfaction score on average 4.5 from 5 mark quarterly • Continuously on the excellent operational team performance exceed customer performance to be awarded the best supplier continuously 2 years. 3. Solectron Shen Zhen (2007 March – 2009 January) Position Title : Senior Test Engineer Specialization : Manufacturing/ Engineering Role : Test Department Management Industry : Manufacturing/ Production Work Description • Handling 5 high mix low volume customer ( Intel, NEC, Mpos, Sankyo & L&G ) • Monitoring test yield, test flow, test process, downtime • Lead to bring in NPI project • Lead to complete RMA project on time • Quotation for NRE • Man power allocation Achievement • Able to manage 5 project test yield above 99% • Lead customer NEC team to complete RMA in US before dateline • Success transferring NEC project from Ibaraki Japan and getting customer appreciate letter 4. Flextronics Changi Singapore (2003 Jun – 2006 Jun) Position Title : Test Engineer Specialization : Manufacturing/ Engineering Role : Production Line maintenance Industry : Packaging/ Production Work Description • Create and maintain system database, shop flow system administrator, label design • Equipment maintaining (packaging machine, computer, scanner, zebra printer) • Create work instruction, process procedure, ECN documentation • Responsible for NPI built Achievement • Expand production from 1 line to 7 lines with the minimum manpower • Changing production line from manual to semi-auto line • 2 times transferring production line to other site before dateline Skill Skill Years Demand management >10 Customer rules and regulation >14 Return product management >14 Team culture & spirit creator >14 Engineering Change Order >14 NPI management >14 Project management >14 Languages (Proficiency: 0=Poor - 10=Excellent) Language Spoken Written English 9 9 Chinese 10 10 Bahasa Malaysia 10 10 References Name : Jason Zhang Relationship : Immediate superior Position : Test Manager Company : Flextronics Fu Yong Telephone : +8613925232651 Name : Hazman Zainuri Relationship : Immediate superior Position : Business Unit Manager Company : Flextronics Jiang Xi Telephone : +8618879705055