I develop a dashboard of key indicators, showing the levels of compliance with the times in the different requirements. Working as a new project leader in conjunction with the Latam manufacturing and development team. I directly manage the Gloves, Helmets and Signage categories; negotiating with suppliers, production process tracking and after sales services. Acquire a deep understanding of users and customers, identify and fill product gaps and generate new ideas that improve user experience and drive growth.

Design and implementation of strategies for customer acquisition in Latin America in the presentation of a business plan according to the needs of customers or prospects. Design of monthly budgets for the commercial area in Colombia. Design of the training plan for the Colombian personnel in the segmentation of potential clients.

Analysis of the content that enters the platform according to the assigned region, so that it complies with the standards and safety regulations of the platform. Generate monthly reports of content removed from the platform, providing figures of common failures and identification of security violations when uploading content. Develop security strategies to be implemented by the information security area on a monthly basis.

Plan, direct and coordinate research and development activities on new delivery strategies with robots. Support in planning the company's overall research and development program, defining project goals and setting project budgets. Organize and establish seminar and/or training schedules in the support areas. Establish and manage budgets, control expenditures and ensure the efficient use of resources. Determine the objectives, programs and schedule of the company's innovation strategy with the community Hub.

Analyze the market situation, detect the weaknesses and strengths of the company as well as those of its competitors in order to improve customer relations. Manage relationships, identify each of the areas in charge of decision making and present strategies to strengthen relationships. Promote the brand, design and implement, together with the marketing department, strategies for brand positioning through ATL and BTL. Lead teams, lead your commercial and BTL team, as well as resolve incidents with customers and resolve potential conflicts to maintain accounts.

It uses mathematical, physical, chemical and computational methods and models, as well as engineering techniques and technologies, solid fundamentals of administration, finance and business management to optimize industrial, commercial and service proces