Costumer Service Representative
Full-time15K - 20K RMB per monthPhilippines
Invech Treasure processing Corp
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Job Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

Job Requirements

- male / female age 21 - 35 y.o - preferred have experienced at CSR - must know how to type in Chinese - know basic computer - type fast

Required Languages

Vietnamese, Malay, Mandarin

Job Details

Position type

Corporate Communication/PR

Experience

Less than one year

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