Job Responsibilities

We are seeking an experienced localization specialist for Japanese, Korean, Vietnamese, Thai, or Indonesian to join our User Experience Design team at a leading e-commerce company in China, known for its innovation and excellence in the industry. You will bring clarity, empathy, and cultural nuance to our product experiences, helping users navigate and connect with confidence. As part of a cross-functional team, you will create localized, high-quality interface content and establish UX writing guidelines that align with our global standards while respecting local culture and expectations. You will also have the chance to work with some of the most advanced LLMs, evaluating and refining large language models for translation, ensuring accurate, high-quality outputs across content like product descriptions, promotional emails, and mobile notifications on our platform. The ideal candidate is a native speaker of Japanese/Korean/Vietnamese/Thai/Indonesian, with extensive expertise in UX design and localization, capable of producing exceptional results under tight deadlines. This is a contractor position based in Hangzhou, China, with a requirement to work onsite five days a week. Key Responsibilities · Craft clear, engaging UX content for a variety of product interfaces, ensuring alignment with both user needs and business goals. · Maintain UX writing guidelines to ensure consistency in voice, tone, and style across all content, in alignment with global brand standards. · Collaborate cross-functionally with product managers, designers, developers, and researchers to design seamless, user-focused experiences. · Assess the quality of LLM translations following established evaluation guidelines. · Utilize high-quality translations as examples to fine-tune LLMs, enhancing AI translation capabilities for consistent, accurate outputs across product and promotional content. · Refine AI output standards and develop clear, effective content guidelines, and partner with AI engineers to seamlessly integrate translation solutions into workflows.

Job Requirements

Qualifications · Bachelor’s degree or above in Communication, Localization, Linguistics, or related fields. · 3+ years of UX writing or content design experience, ideally within e-commerce. · Native JP/KR/VT/TH/ID speaker with professional proficiency in English; ability to write with clarity, precision, and cultural relevance. · Strong product thinking and a proven ability to balance user needs with business objectives. · Data-driven mindset, with experience using research and insights to guide content decisions. · Excellent project management skills, with the ability to prioritize and meet deadlines. What We Offer · A collaborative, innovative environment where your work has a real impact on global business buyers. · Opportunities for professional growth and cross-cultural learning as part of a world-class team. · A dynamic work culture that values creativity, inclusivity, and continuous learning. · Exposure to leading-edge UX practices in one of the world’s largest B2B platforms.

Required Languages

Vietnamese, Korean, Japanese, Indonesian, English