Job Responsibilities

The professional will work in Shanghai (or Ningbo), will be involved in some trips in China, managing one or multiple projects end to end, along with managing long-term engagements as well as providing leadership for our local and remote teams. The manager will help CI&T to grow opportunities on new projects within existing and new customers. We are looking for someone skilled and with hands-on management experience of all aspects of project engagements, including but not limited to: - Communication (contact with several different management levels); - Management of: Scope (several projects and complex application development/support); - Schedule (several projects and support engagements with challenging SLAs); - Cost and resources in a very dynamic matrix environment. - Risk - High quality standard and risk mitigation skills; - Goals driven Team; - Ability and agility to track, monitor and resolve project and support issues and to master communication providing sound Service Level indicators and great client satisfaction. - Enthusiasm for problem solving, Genchi Gembutsu, tireless work for continuous improvement, constantly putting the bar at a higher level to deliver more value to our business partner. - Work cohesively with other Business and IT groups on project/support related matters and jointly determine engagement strategy. - Working and delivering projects using Agile Methodologies/techniques - Building team relationships, managing dynamics to help develop skills for quick and continuous growth. - Excellent listening, coaching, group facilitation and conflict resolution skills. - Well developed interpersonal and client relationship skills and managing expectations. - Support our Account Managers and help develop more business with existing customers. - Experience in IT, specially managing development of web applications, preferably on the digital marketing/e-Commerce domain

Job Requirements

- Native Chinese language knowledge Fluent English language knowledge (Written and Spoken) - Minimum of 5 years experience in the role of a project manager - Experience in dealing with customer engagements and account management - Experience delivering projects using Agile (scrum) methodologies - Negotiation skills Initiative Self-organization - Excellent time management ability - Critical mindset - Flexibility for travels, both in China as well as aboard

Required Languages

English