I managed and linked social media channels (Facebook, TikTok, YouTube, Telegram, Discord, Twitter) for "Innity Kingdom: Arabia, Achieved 8,000 pre-registrations pre-launch. Localized the game for the Arabian market based on competitor analysis. Implemented efective social media strategies, recruited and managed 66 game masters, organized events, and ensured player feedback was integrated for higher satisfaction and engagement.

Achieved localization of SawaBaloot game standards by studying competitor communities in Saudi Arabia. Tested game versions and updates, incorporating player suggestions for the next update. Ensured player satisfaction by promptly addressing issues and complaints according to company KPIs. Built strong brand awareness of the game tournament rules for players and VIPs in Saudi Arabia. Collaborated with cross-functional teams to drive business growth and customer success. Conducted regular client check-ins, providing solutions to their needs. Also served as a live broadcast presenter for the Sawa Baloot game on its ocial YouTube channel: https://www.youtube.com/@sawabaloot5286/streams

Handled UAE Sheikhs and Nobles cases, achieving customer satisfaction through a positive and empathetic attitude. Met monthly and yearly company targets by swiftly resolving technical and billing complaints. Successfully retained customers by convincing them to continue using our services

Coursework was in English, Arabic and Ancient Egyptian language. Undergraduate Coursework: The History, Art, and Religion of Ancient Egypt, Greek Roman, Christianity, Islam, and Modern Era