duties included, communicating with players in game and outside, managing the social media accounts for the games, replying to user tickets on various platforms including the app stores, and the ticketing system, help onboarding the players to the games, helping the product team in performing tests and quality assurance, suggesting feature and balancing enhancements for the games, preparing and executing events and competitions to keep the players engaged, planning and executing special offers to increase the sales as well as communicating with the developers to relay players’ feedback.

BA in Accounting from Alexandria University