- Review reported content and respond to user inquiries with high quality, speed, empathy and accuracy. - Assist the community and help resolve inquiries empathetically, accurately and on time. - Investigate and resolve issues that are reported such as requests for account support and reports of potentially abusive content. - Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site. - Recognize trends and patterns, escalating any issues outside company policy to the global team. - Ensure confidentiality, security, integrity and privacy of data as top priority.

- Moderating the posted content of a social network through it's community standards. - Getting more knowledge about many social platforms, teamwork skill.

- Greeting, registering, and assigning rooms to guests. - Answering telephonic and in-person queries related to hotel services and resolved all issues. - Handling payments through cash and credit cards. - Checking the guests in, answering phone calls to book rooms.

Classification good