YOUR CHALLENGES: • Providing remote customer support including analysing problems, making summaries and providing solutions • Providing on-site installation and maintenance guidance to customers • On-site trouble shooting, analysing problems and providing solutions • Installation and configuration of LED displays at exhibitions and customer events • Maintenance and repair of LED displays, modules and panels • Creating maintenance manuals, troubleshooting guides, field service bulletins and installation guides • Performs other duties as required or assigned.
YOUR PROFILE: • Bachelor degree in Electrical Engineering, Electronics, Telecommunication or related field • Good knowledge of LED displays and experiences in AV industries • Excellent client orientation around problem-solving and delivery products. • Fluent English language skills (written and verbal), good knowledge of German or Chinese languages is a plus • Fast response speed to enquiries and strong at taking actions • Preferred mindset: Open-minded, modest, flexible and highly cooperative • Good at organising tools and LED display spare parts etc. • Willingness to travel (e.g. on-site customer service and product exhibitions) YOUR BENEFITS: • A pleasant working atmosphere with an amazing team • Open and international culture and flat hierarchy • Remuneration will be commensurate with the role, the industry and the experience of the successfully appointed individual • Training opportunities and Career advancement • 30 days annual leave • Free parking and drinks (more new employee benefits） Motivated and committed employees are essential to the success of our company. You can expect interesting and challenging tasks, as well as friendly and cooperative colleagues that support you in achieving career success in the promising LED industry. How to Apply: Please submit your latest resume as a single attachment and send it to Jenson： Email: email@example.com Tel: (+86) 18681435118
Mandarin, German, English
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