Job Responsibilities

Overseas Customer Support • Provide real-time Chinese-English simultaneous interpreting and document translation during business negotiations, trade shows, technical exchanges, etc., to ensure smooth communication between parties. • Assist the sales team in preparing English tender documents, contracts, product literature, and presentation materials, and professionally translate and polish related Chinese documents. Sales Assistant Duties • Follow up the entire order-to-delivery process for overseas customers: quotation, contract signing, production scheduling, logistics tracking, and after-sales feedback. • Maintain the CRM system, generate regular sales reports, and support the team in formulating market strategies. • Coordinate with internal R&D, production, quality, and other departments to ensure on-time delivery of customer projects. Market & Customer Relations • Participate in overseas exhibitions and online promotion activities, collect industry information and customer needs, and help develop marketing plans. • Build and maintain customer files, conduct regular follow-ups, and enhance customer satisfaction and repeat-purchase rates. Cross-Cultural Communication • Leverage understanding of European and American market cultures to advise the team on business etiquette, negotiation styles, etc., thereby improving the company’s international image.

Job Requirements

Nationality / Language Skills • Western nationals preferred; fluent in Chinese and English (listening, speaking, reading, and writing) with professional-level interpreting and translation capabilities. Education • Bachelor’s degree or above; majors in language, international trade, marketing, or new-energy-related fields preferred. Work Experience • 1–3 years of experience as a sales assistant or in customer support; background in new-energy sectors (energy storage, PV, EV charging, etc.) is a plus. • Familiar with international trade procedures and Incoterms; experience in contract review and assisting in business negotiations. Skills • Proficient in Microsoft Office, CRM systems, and basic data-analysis tools. • Excellent cross-departmental communication and project-management skills; strong stress tolerance. Other • Willing to travel domestically and internationally; passionate about the new-energy industry and a fast learner.

Required Languages

Mandarin, English