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Field Application Engineer (US)
Full-timeNegotiableUnited States
HiredChina
Refresh at 6 months ago 698 views

Job Responsibilities

1.Includes the same responsibilities as the office-based role. Mobile phone can also be sued for extra support. 2.Field service for customer, conduct/support field trial and commissioning for C&I projects. 3.Provide periodical on-site training for customers (min. twice per month). 4.Create demo on ESS system level (mobile, in a van or etc.) for better field training experience. 5.Gather technical info from customer/competitor and feed back to R&D. 6.Mediate with aggravated cases and settle cases amicably 7.Attend sites where phone support could not get to a satisfactory conclusion 8.On-site repairs/adjustment (upgrade, etc.) for distributors or project commissioning purpose. 9.Build good relationships with local customers and installers. 10.Frequent local business trip shall be considered. How to Apply: Please submit your latest resume as a single attachment and send it to Rebecca: Email: rebecca.liu@hiredchina.com WhatsApp: (+86) 19925195414 WeChat:hiredchina101 LinkedIn: https://www.linkedin.com/in/rebecca-lau-4b7a01215/

Job Requirements

1. Bachelor's degree in electrical engineering or a related field, as well as technical experience in the installation and maintenance of energy storage systems. 2. At least 1 year of experience in Technical service roles related to energy storage or renewable energy. 3. Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team are critical, as well as being able to work under pressure. 4. Applicants are expected to have a strong customer focus, technical expertise, and the ability to adapt to change.

Required Languages

English

Job Details

Position type

Operation/technical support

Experience

1~3 years

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