Provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.

Report on the status of the loads and any other news that arises during the movement of the goods. Obtain the necessary documentation to complete the assigned logistics activities. Meet the goals and expectations set by the client and/or immediate supervisor. Follow the responsibilities assigned by the company in terms of policies, regulations, quality, health, and safety.

Answer phones from Health Insurance company customers professionally and respond to customer inquiries, research required information using available resources, providing customers with the organization’s service and product information. Identifying, escalating priority issues and reporting to the high-level management, routing inbound calls to the appropriate resources, completing call notes and call reports as necessary, and updating them in the CRM.

COMPUTER TECHNICIAN

English language