Responsibilities: - Be the primary point of contact and build long-term relationships with customers. - Help customers through email, phone, online presentations, and screen-share meetings. - Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. - Monitor and analyze customers’ usage of our product. - Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships. -Liaise between the customer and internal teams.

High School

Culinary Arts