francisco

Sales representative
35 years oldCustomer serviceCome from Colombia Living in Other
Language: Spanish, English
Mandarin: not at all

Customer service agent and sales representative, through voice and chat support, inbound, outbound and follow-up calls assistance. I was able to work as a remote in different international companies that have helped me improve my English skills to an advanced level in speaking, listening and writing and have allowed me to enhance my sales and customer support skills.

sales representative
wing alpha
Jun 2021 - Jun 2021

I worked in the basic phone department (flip phones) where I assisted customers in selling cell phones and plans, and afterward, follow-up calls to continue the sales process, plus some outbound calls to potential customers when requested. In addition, I had to assist customers in troubleshooting and activations of cellphone plans.

customer support
red coach usa
Mar 2020 - Mar 2020

Customer service and sale of bus tickets by phone. Also, assistance in the taking of claims and their resolution and billing. This bus company is from Argentina but offers services in the state of Florida in the United States. The calls used to be in English and some of them in Spanish.

geologist
environmental ministry of Colombia
Dec 2016 - Dec 2016

Worked on the Forests, Biodiversity and Ecosystem Services Division of the Environmental and Sustainable Development Ministry; performing analysis of the geology, geomorphology and hydrogeology of forestry reserves where a project is planned, in order to analyze a possible effect on the ecosystem.

geochemist
Ecopetrol
Dec 2014 - Dec 2014

Performed a 1D model of the organic facies in the Chipaque Formation integrating sedimentological parameters (Sedimentation Rate, Sand Fraction, Paleowater Depth and Dry Bulk Density) and geochemical parameters (TOC, Rock Eval values) in order to recognize Oil and Gas prone intervals within the study phase. ▪ This project was part of the investigation group “Heavy crudes” of Ecopetrol SA. in agreement with the Newcastle University and SINTEF Norway. The target of this project was to develop a characterization of the possible source rocks of the Cretaceous in the Eastern Cordillera Basin in Colombia.

universidad nacional de la plata
, hydrology
Jul 2021 - Jul 2021

Currently pursuing a Master in Ecohydrology focused on the exploration of surface and groundwater with an environmental and ecological approach. B.S in Geology with 5 years of experience in environmental and petroleum geology

universidad industrial de santander
, geology
Jan 2007 - Dec 2013(7 years)

I studied geology

Contact Info

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