Emanuel

Bilingual Customer service representative with highlights in administrative tasks, translation and management
26 years oldCustomer serviceCome from Colombia Living in Overseas
Language: Japanese, Spanish, English
Mandarin: a little

Bilingual customer service representative English-Spanish, with administrative skills such as organize customers profile, update case status on regards the reason customer called using email or phone number, get in touch with 3rd party companies on regards queries and complaints, and language barrier assistance

Bilingual customer service representative
247.ai
Mar 2022 - Nov 2023(2 years)

Bilingual customer service representative English-Spanish, I was in charge of administrative tasks such as organize customers profile, update case status on regards the reason customer called using email or phone number, get in touch with 3rd party companies on regards queries and complaints, I performed that for about 1 year in 247.ai company

Universidad Pontificia Bolivariana
, Nanobiotechnology
Jan 2016 - Feb 2021(5 years)

Nanotechnology Engineer with research experience with major in Plasmonic photothermal therapy (PPTT)