/Sales/Current/

Mohamed Osman

Very diligent and very hardworking
32 years oldSalesCome from Sierra Leone Living in Shanghai
Language: English, Dutch
Mandarin: simple communication

Operation/Sales Executive
Carriere
Sep 2023 - Feb 2024(5 months)

Work with marketing, sales, and product development teams to implement business development initiatives. Select vendors and negotiates rates and service levels. Market search for new business prospects within the country through cold calls (complete 30 outbound calls) Interact with existing customers to ensure orders are processed and shipped in a timely manner. Establishes and maintains relationships with new and existing clients to identify any business opportunities. Planning and executing logistics programs, including designing supply chains and facilities, executing warehouse and transportation operations, processing orders and managing inventory on behalf of customers. Selects vendors and negotiates rates and service levels and monitors performance. Market search for new business prospects within the country through cold calls (complete 20 outbound calls) Interact with existing customers to ensure orders are processed and shipped in a timely manner.

Technical Support Engineer
Wicrosoft
Jun 2021 - Aug 2023(2 years)

Troubleshoots and develops technical solutions related to M365 products to global clients. Received 7 tickets daily that required troubleshooting. Solved minimum 140 ticket monthly. Escalate urgent problems requiring more in-depth knowledge to appropriate internal resources. Used critical thinking to break down problems, evaluate solutions and make decisions.

Physics and Mathematics Teacher
Methodist Boys High School
Feb 2015 - Aug 2017(3 years)

teaching the concept of physics and mathematical calculations

Huazhong University of Science and Technology
, Information and Communication Engineering
Sep 2017 - Jul 2019(2 years)

Information Technology

Fourah Bay College
, Physics and Mathematics
Mar 2011 - Dec 2016(6 years)

Understanding of the physics laws and Mathematical calculations