Verify loan documents such as Property Appraisal Report,Construction Budget and CDA Report ultimately preparing application for submission to Underwriting Team. Verification of Appraisal Report with Public Records and Loan Submission Documents Requesting the client for additional property documents such as Plans, Permits , Architect Letter and ARR/CDA Reports. Perform in dept analysis of the Location and find out if the Appraisal Value is Acceptable. Notifying the Clients and following up when the Appraisal needs to be changed Work closely with Loan Coordinator, Relationship Manager and Underwriters to assure well-coordinated and timely loan closings meeting Borrower’s closing deadlines

• Reconciled 14 different bank accounts each month • Performed debit, credit and totals for client accounts on computer spreadsheet using Excel • Received and deposited cash and cheque payments as well as reconciled records and bank transactions • Maintained confidential information such as pay rates, bank account number, passport and resident id • Answered Telephones and Solved customer’s queries • Scanned and filed all paper documents into office network

Review of Clients on a periodic basis according to risk levels i.e. High, Medium and Low Handle multiple priorities and deadlines concerning review of high risk clients. Customer Identification Process as it pertains to corporations and individual client. Analyzed triggering entities for activities consistent with the nature of the business. Alerted any unusual or suspicious activities that may indicate laundering (AML) of illegal proceeds or other criminal conduct and report such activities into the KYC file Summarizing structures and control, identifying and verifying the ultimate beneficial owners of the firms and performing EDD (Enhanced Due Diligence) for High Risk clients.

Information retrieval officer – providing information to the callers as per their request • Search for the information from the data base and send them to the caller via SMS and e - mail marketing the Just Dial products such as JD App , Lucky Draw Voucher and making the customers to join as New Clients to Just Dial.

Bachelor of Business Administration - BBA