erforming Quality check for CIP remediation process and Local Requirement for different regions • Being an SME and support trainer, handling client and QC calls, assisting team by taking huddles to clear their doubts/process updates and being part of process improvement programme • Conduct weekly team meetings to encourage staff to share ideas, give feedback, request training and help identify areas where process can be improved and made more efficient • Handling process related queries efficiently and, if need to be communicated to onshore partner to resolve the queries • Team performance • Helped less experienced staff manage daily assignments. • Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives. • Employed outstanding communication and relationship-building abilities to lead by example in providing first-class customer care.

A degree in hospitality typically encompasses various aspects of the service industry, focusing on the management, operations, and customer service within sectors like hotels, restaurants, tourism, event planning, and more. It's a field that combines busi