I am in charge of assisting with OSS/BSS Solution proposals, which includes planning on-site product demonstrations and pre-sale product presentations; daily follow-up, bid responses, and internal coordination following analysis of clients' requirements. I align the product capabilities and customer expectations. I follow and examine the product's market expansion and give adequate internal input.

▪ deploy and maintain Online Charging System (OCS) ▪ deploy and maintain ETL system ▪ deploy and maintain Mediation System ▪ Troubleshoot issues on our systems ▪ Write shell/python scripts, SQL code to fulfill our customer’s requirement or to maintain systems. ▪ maintain our enterprise hardware systems like IBM P740, P750 servers, Dell EMC Unity, HP Blade Servers, Juniper Firewall and Switches. ▪ Real time monitor of multiple systems in our Data Centre ▪ Real time monitor of network equipment like our Juniper Firewall and Cisco switches in our data Centre ▪ Deal with Tickets opened by our client and also by our Research and Development team in Nanjing ▪ Communicate with our client and our relay information to and fro between our Research and Development team in Nanjing China and our client. ▪ Get Customers need and let our Research and Development team develop new solutions/products for our customer.

Bachelors of Engineering