Hagan

Researcher, writer and editor.
35 years oldOther technical positionsCome from Ghana Living in Shanghai
Language: English
Mandarin: not at all

A goal-oriented person with excellent time management and dedication to work. I have upright personal and organizational skills and am able to work under pressure with or without supervision. I am continually learning to achieve higher professional development.

Microsoft 365 Technical Support Engineer
Shanghai Wicresoft Ltd
Jul 2021 - Now(3 years)

- Represent Microsoft and communicate with Microsoft Cloud customers in NOAM and APGC region. - Manage relationships with multiple customers, and partners and collaborate with Microsoft people - Document incidents, report customer suggestions and technical issues to Microsoft - Resolve technical problems encountered by Microsoft Office 365 customers.

Research Fellow
Afro-Sino Centre of International Relations (ASCIR), Accra Ghana.
Aug 2021 - Dec 2022(a year)

Research and publications on China-Africa economic relations

Research Assistant
Institute of New Structural Economics, Peking University
Jun 2016 - Feb 2017(9 months)

Research on politics, labor policies and economics in developing countries under the framework of the New Structural Economics theorem.

Administrative Assistant
Ghana Air Forces (Ghana Armed Forces)
Sep 2014 - Aug 2015(a year)

Attached to the Ghana AirForces Administrative branch at the headquarters.

Fudan University
, International Politics
Sep 2017 - Jun 2021(4 years)

Ph.D. International Politics

Henley Business School, University of Reading
, Economics of International Business
Oct 2019 - Oct 2019

Ph.D. Masterclass, Economics of International Business

University of International Business and Economics
, International Relations
Sep 2015 - Jun 2017(2 years)

Master's degree in International Relations

University for Development Studies
, Integrated Community Development
Sep 2010 - Jul 2014(4 years)

B.A. Integrated Community Development