CURRICULUM VITAE KOFI AMANKWAH SARPONG P. O. Box KS 799 Adum-Kumasi amankwah.sarpong@gmail.com 024 374 2119 PERSONAL INFORMATION Name KOFI AMANKWAH SARPONG Date of Birth January 14, 1983 Nationality Ghanaian Postal Address P. O. Box KS 799, Adum-Kumasi E-Mail Address amankwah.sarpong@gmail.com/ colourpaartyus@yahoo.com Telephone Number 024 374 2119 PERSONAL PROFILE Over seven (7) years combined experience in the academic and regulatory institutions has equipped me with interpersonal, evaluation, auditing and analytical skills to perform creditably in the field of information technology and banking and finance. A consensus building approach and good listening skills enhance team work and problem solving. CAREER OBJECTIVES To work in a challenging environment which exploits my competencies, capabilities, skill, education, and adds to my experience. EDUCATIONAL BACKGROUND 2013 - 2015 Information Technology (IT) BlueCrest University College, Ghana (Affiliated to University of Education, Winneba) 2005 – 2009 2004 - 2006 Bachelor of Business Administration (Banking and Finance) Methodist University College, Ghana Sunderland University UK, (off campus, Ghana) 2002 - 2004 Professional Diploma Software Engineering (E-Commerce, Programming) National Institution of Information Technology (NIIT), Kumasi – Ghana 2002 - 2003 Diploma in Computer Hardware Somaq Information System, Kumasi – Ghana 1999 - 2001 SSSCE (Business) Accounting, Economics, Business Management, Elective Maths Prempeh College, Kumasi - Ghana PROFESSIONAL EDUCATION Jan 2017 Six Sigma Yellow Belt ( Project Management Institute) Dec 2016 Certified Marketing Strategy Associate (SCMS-A) 2012 Database Administration (Banking College) WORKING EXPERIENCE May 2017 – To Date June 2014 to May 2017 Deputy Head of IT Best Assurance Group Senior Systems Administrator QUALTEK Ghana Major Responsibilities • Application Support (Support Banking Application for GN Bank) • WAN Network Deployment for all Group Nduom Companies • System Support (Oracle Database on Linux, Application Server on Window Server) • Group System Admin over 40 Companies and Manage all Servers • Maintenance Team Lead • Application Development (Intranet – SharePoint, Dynamic CRM, LYNCS) Jan – June 2014 Operations Executive MediaEdge-GSM, Ghana Major Responsibilities • Managing the Voting Platform for Ghana Music Awards • In Charge of 15 Shorts Codes Across all Telecommunications Networks • Managing Artist Tracks on Colour Ring Tones (RBT) Across Telecoms Network • In charge of Day-to-Day Transactions of the Company • Initiated GIHOC Ghana Brewery Promotion Platform on Short Codes 2013 – 2013 SharePoint, Application Development Specialist RESANS IT Consult Projects Undertaken: EB ACCION, Active Directory Deployment Ghana GAS Major Responsibilities • Deployed Microsoft LYNC 2010, SQL Server 2003 for Ghana GAS • Installation of Microsoft LYNC 2010, Configure and Customize to suit Organisation Specification: staff search, staff details, staff chat, voice calls, video calls, send and receive documents, conference calls, presentation, share application and desktop to help resolve staff issues. 2010 – June 2012 Head of Technical Team Global 4Sight Vantage (G4V) Implementation and Development: CRM, SharePoint, EPM, ERP, LYNC 2009 - 2010 National Service Municipal Assembly, Sunyani Major Responsibilities • Personal Assistant to the Assistant Director of Community Development • Administrative Duties • Organized Meetings and Durbar 2007 - 2009 Systems Administrator PICO System, Ghana Major Responsibilities • Technician for Computer Hardware • Networking • Installation of Security Cameras 2003 - 2004 Tutor SOMAQ Information Systems, Kumasi - Ghana Major Responsibilities • Teaches Computer Hardware and Fixed Computer • Teaches Microsoft Office Application (Work, Excel, PowerPoint) PROJECTS UNDERTAKEN Project Manager Data Bank Ghana CRM 2010 and SQL Server 2008 R2, (POC) • Project Manager for 4 Team Members • Installation and Configuration of Back Ed (SQL Server 2008 R2) to Connect to Three (3) Existing Application Back End • Installation and Configuration Microsoft Dynamic CRM 2011 • Customization and Development of Application to Suit Clients Specification • Report Generation and Dashboards • Training of Staff Members and Stake Holder on the Application Team Member First Bank, Nigeria Dynamics CRM 4.0 • CRM to take care of Individual or Corporate Organisation from day one till the Person becomes a Customer of the Bank (LeadOpportunityCustomer) • Used of KYC for the Bank • Used it to Capture Customer Information or New Customers, Updating Existing • Customer Service was use to Capture Incoming Calls and Outgoing Calls and Cases been Logged in by Customers and Generating Reports. • Front Desk get all the Information Logged in by Other Two Segments and use it when Customers walk into the Banking Hall • Customer Report Generation by Heads and Staff Members Team Leader State Insurance Company (SIC), Ghana Software Application Auditing, Active Directory, Virtualization, System Centre, SharePoint 2010, SQL Server 2008 • IT Audit • Deployment of Active Directory with RODCS for Offsite Offices and Virtualization. • Virtual Machine Manager from System Centre to Manage Virtual Servers and RODC’s • Installation and Configure SQL Server 2008 R2 for Database Consolidation (to house all application that need to connect to a database) • Installation and Configuration of SharePoint 2010 (intranet, document management system, automation of manual operation) • Installation of Microsoft LYNC 2010, Configure and Customise it to SharePoint Suit Organization Specification (staff search, staff details, staff chat, voice calls, video calls, send and receive documents, conference calls, presentation, share application and desktop to help resolve staff issues). • Deployment of Microsoft Exchange Server 2010 and Edge Server as Mail Server • SharePoint Integration with Exchange Server 2010 for Notification • Training Key Stakeholders on how to use these Applications • Support for 3 Months Team Member Ghana Commercial Bank POC on CRM 4.0 and SharePoint 2007, SQL Server 2008 • SharePoint was Developed to Manage the Human Resource Document (Creating document for higher authority to read and approve) • CRM for Generating Report to help read meanings to Customer Details to Cross Sell or Upsell Team Member Fidelity Bank POC on CRM 4.0 and SharePoint 2007, Exchange Server 2007, SQL Server 2008 • CRM to Capture Customer Details (KYC) • Managed Customer Cases • Convert Customers from Lead to Opportunity then finally to a Customer • SharePoint Sever as the Organisation’s Intranet • Automation of all Manual Processes (leave application for the purpose of the POC) • Exchange Server as Mail Sever Application Developer EcoBankEProcess Africa SharePoint 2010/ Project Server 2010, SQL Server 2008 The Project was to Develop an Application that ECOBANK Across Africa will use to Manage their Projects and Automate all Manual Process • Install and Configure SharePoint 2010 with SQL Server 2008 R2 as Back End • Deployed Project Server on SharePoint Server and Configure • Custom Workflows to Route Document and Send Notifications • Custom Development of Forms • Implementation of Document Management System for Project Document. • Application Considers the Key things which affect all Projects in the Organisation (cost of project, resources period of the project). • The Application is able to tell the Project Office on these 3 Key Test which of the approved Projects should be Executed First • The Application helps Project Managers to manage their Projects. from 0-100% and their Project Team, Documentation, Issues and Risk Logs by Creating a Project Site for each Project • The Project Office should be able to Spoil Report of all Project and get Report from Individual Projects for Management • The Application was help to Manage Team Members by Reporting their Timesheet to Project Managers • The Application should House all Project Documentation and all Document Template should be available for Project Managers in their respective Document Library and when completed, should go for approval and saved into a Library with the Project Name Application Developer Swift ISP, Nigeria Microsoft Dynamics CRM 2010, SQL Server 2008 • CRM for KYC of their Customers and Manage their Customer Accounts, do follow ups and Integration with Microsoft Dynamic NAV. • Design and Develop Windows 2008 Server Environment • Upgrade their Active Directory from 2007 to 2008. Technical Leader Baylon Communications, Nigeria Microsoft Small Business Server 2008/2011 Installation and Configuration • Installation and Configuration of SMB Server 2008 OTHER EXPERIENCES • De-Preston Ghana Limited Project Advisor for Point to Point Networking for Glo Southern Part of their Offices. • VRA SharePoint 2010 Development, Implementation and Interface Designing. • SIC Ghana Microsoft LYNC 2010, to enhance Communication and Collaboration integrated with SharePoint. LEADERSHIP ROLE 2012 Project Manager – Data Bank Ghana CRM 2010 and SQL Server 2008 R2, (POC) 2012 Team Leader - State Insurance Company (SIC), Ghana Software Application Auditing, Active Directory, Virtualization, System Centre, SharePoint 2010, SQL Server 2008 2011 Team Member - Ghana Commercial Bank POC on CRM 4.0 and SharePoint 2007, SQL Server 2008 2011 Team Member - Fidelity Bank POC on CRM 4.0 and SharePoint 2007, Exchange Server 2007, SQL Server 2008 2010 Team Member - First Bank, Nigeria (Dynamics CRM 4.0) KEY COMPETENCY AND PERSONAL ATTRIBUTE • Excellent organisational and analytical skills • A team player and communications effectively at different levels • Friendly and approachable with good sense of humour • Reliable, trustworthy, punctual and firm • Skilled trainer • Ability to manage multiple tasks • Very strong personality and dynamic to innovations • Leadership skills and ability to motivate IT SKILLS • Good working knowledge of Microsoft Office Programs; Word, Excel, Access and PowerPoint • Capable of using Internet search engines to locate and validated information • Developer and Database Administration in Microsoft Access, MY SQL, SQL Server, Oracle • Programming with Net, CSS, JAVA Script • Development and Administrating SharePoint (all versions) Enterprise Project Management • Development and Administrating Dynamic CRM (all versions) • Designing, Deploying and Administrating of High Level Active Directory Architecture and Virtualization • Exchange Server Administration • Deployment and Administrating of Microsoft LYNC (Enterprise) SEMINARS/WORKSHOPS ATTENDED February 2013 Database Management (SQL, Oracle, Access) Organized by Banking College November 2009 Entrepreneurship Organized by Spring Board Road Show April 2008 Entrepreneurship Organized by Tops Consultancy, Pacesetters and Methodist University College - Ghana February 2008 Proposal Writing Organized by the Social Studies Department of Methodist University College – Ghana HOBBIES • Listening to Music • Watching and Playing Football • Watching Movies • Travelling REFEREES Mr. KwasiGyan-Taah The Chief Executive Officer PICO Systems Ghana Tel: 024 317 0739 e-mail: ceo@picosystemsgh.com Mr. TosinObasa The Chief Executive Officer De-Preston Ghana Tel: 026 910 3359\054 541 3846 e-mail: tosin.obasa@d-preston.com Mr. George Adu The Chief Executive Officer Premium Technology Tel: 020 814 0433 e-mail: george.adu@gmail.com Mr. Basoah Kwame Head Of IT Best Assurance Tel: 024 483 0568 e-mail: kaybee20gh@yahoo.com Mr. Romeo Abugyie Head of IT SIC Compamy Ghana Mr. Orlando Odejide The Chief Executive Officer Global 4Sight Vantange, Ghana Tel: +234 803 715 4520\023 499 2862 e-mail: orlando@g4vonline.com Mr. Larry Osei Anson The Chief Executive Officer Resance Company Limited Tel: 024 472 0138 Rt. Rev. Dr.KwakuAsamoah-Okyere Administrative Bishop Methodist Church – Ghana Tel: 020 557 8682 Signature: ……………………… Date: ……………………………..