- Correlate all reported events from various multiple systems and network areas where potential security incident is identified; ensure the situation is handled promptly and effectively by starting the process of security incident response. - Participate in the investigations being performed by the information security team. - Assist in compiling and producing reports on monthly issues and trends for the enhancement of the functions of the Enterprise Security and Support management. - Perform as an escalation point for all incidents relating to potential security. - Collects, Research and Analyzes potential security vulnerability related information from a variety of sources to identify and evaluate risks, patterns, and trends. - Consults closely with the SOC manager and stakeholders on issues related to systems security posture. - Interface with technical teams, stakeholders, and leadership teams to translate security risk mitigation plans into actionable items to mitigate risk.

- Monitoring at Data Center for Availability, Storage, and Network performance and to keep systems up and running. - Troubleshoot network and computer related issues with assistance from respective departments. - Configure computer networks, LANS with assistance from respective departments. - Ensures regular updates and upgrades of systems with assistance from respective departments. - Clearly defines and escalates problems to Tier 2 (Customer Support helpdesk) on issues needing further investigation. - Pro-actively monitors the production environment. - Conducts proactive maintenance activities designed to ensure optimal operation of the Data Canters.

Ongoing

Bachelor of Science in Information Technology for 4yrs