•Proactively identify and investigate suspicious activities to minimize the risks posed by fraudulent patterns and trends. • Lead the creation of functional documents and actively facilitate update huddles, demonstrating excellent organizational and leadership skills. • Consistently exceed weekly goals by 15-30%, earning recognition as a top performer in the Risk and Compliance department. • Provide reliable support to department managers on various projects and serve as a point of contact for the team in the absence of the manager due to sickness or vacation.

• Successfully managed administrative and payroll tasks to ensure smooth and timely operations. • Delegated tasks related to CRM and monitored the performance of a team of over 10 people to ensure effective task completion. • Oversaw UI/UX design and branding to ensure consistent and visually appealing brand representation. • Streamlined the customer onboarding process by developing learning and performance support solutions for over 100 restaurants and evaluating their effectiveness. • Conducted market research by participating in fairs such as The Restaurant Show (London) and HIP (Madrid) and interacting with stakeholders to explore market opportunities. • Planned strategies for cost control and loss prevention while efficiently distributing resources and mediating between external and internal stakeholders.

• Conducted data tracking and analysis of GoogleAds to improve the customer journey, utilizing insights to drive performance improvement. • Generated weekly reports to identify performance trends and seasonality, providing valuable insights to inform decision-making. • Produced 2-4 hardware blog posts per week, demonstrating strong copywriting skills and contributing to content marketing efforts. • Optimized SEO by addressing errors reported by Semrush, improving search engine ranking and driving traffic to the website. • Managed Prestashop, ensuring efficient and effective e-commerce operations. • Analyzed and segmented CRM data to identify target audiences and personalize marketing efforts.

30% scolarship (Current average grade of more than 90 out of 100 combining full-time work)

•Scholarship for 5 years; exempt from paying tuition • 2018 Award for the most emotional campaign and "Premios clavel", for the most outstanding project of advertising and promotion strategies. • Participant representing the tecnocampus to the entrepreneu