Fernando

International Technical Account Manager
30 years oldOther marketing positionsCome from Spain Living in Ireland - Dublin
Language: Spanish, English
Mandarin: a little

Energetic and results-driven professional with 5 years of experience in tech consulting, account management, and business development.Currently working as a Technical Account Manager in the SaaS industry. I'm naturally curious and passionate about learning, travelling, and learning about new cultures

International Technical Account Manager
Qualtrics
May 2023 - Now(a year)

Manage client relationships, delivering tailored technology solutions. Lead end-to-end project management, ensuring meeting client expectations. Provide consultation to enterprise clients on best practices maximizing overall client program benefits. Establish and monitor KPIs to track the success and effectiveness of implemented solutions.

Team Lead
Qualtrics
Jan 2023 - May 2023(4 months)

Managed and improved the performance of a team of 10 product specialists with a focus on client escalations and consultancy.

Product Specialist
Qualtrics
Apr 2022 - Dec 2022(8 months)

Tested processes to discover gaps in product functionality and client needs. In charge of communication with clients

International Trade Advisor
Spanish Embassy Icex-ceco
Mar 2021 - Apr 2022(a year)

In charge of International MKT of Spanish companies developing their activity in China

Icex-Ceco
, MBA
Aug 2019 - Aug 2020(a year)

MBA

University of Lincoln
, International Business
Aug 2017 - Aug 2018(a year)

MSc International Business

Universidad Carlos III de Madrid
, Business
Jun 2012 - Jun 2016(4 years)

Business Administration

microsoft officeSaasMarketingManagementConsultingQuantitative researchtraining