Energetic and results-driven professional with 5 years of experience in tech consulting, account management, and business development.Currently working as a Technical Account Manager in the SaaS industry. I'm naturally curious and passionate about learning, travelling, and learning about new cultures
Manage client relationships, delivering tailored technology solutions. Lead end-to-end project management, ensuring meeting client expectations. Provide consultation to enterprise clients on best practices maximizing overall client program benefits. Establish and monitor KPIs to track the success and effectiveness of implemented solutions.
Managed and improved the performance of a team of 10 product specialists with a focus on client escalations and consultancy.
Tested processes to discover gaps in product functionality and client needs. In charge of communication with clients
In charge of International MKT of Spanish companies developing their activity in China
MBA
MSc International Business
Business Administration
Contact Info
- (+353) 8****1724
- ****@****